Delivery Information
Customer Pickup & Delivery Service
Full Delivery Service
You will be notified by phone once your purchase is available for delivery. Your merchandise will be delivered fully assembled, pre inspected and set up in your home on a scheduled day by our own company trucks, not a freight company that drops off your purchase at the curb. Our trucks are routed by geographical area; therefore we cannot offer an exact time of delivery. We will contact you the day before your delivery to confirm your order and will give you a three hour time window. At your request, we will call a specified number approximately one hour before our expected arrival time. A second delivery fee will be accessed if you are not there to accept the scheduled delivery. Delivery fees are not refundable. Delivery does not include removal of your old furniture and/or rearranging of furniture. Lapeer Furniture & Mattress Ctr. Will remove at no charge, on a one to one basis, your replaced mattress at the same time the new mattress set is delivered. However our delivery personnel reserve the right to refuse this additional service if the old bedding is too soiled and posses a health risk.
In preparation for your delivery, please remove pictures, accessories, ect. From your walls to prevent damage. Please ensure that the area were you would like your furniture is free and clear of old furniture and any items that may obstruct the passage way of the delivery team. Additionally, please keep children and/or pets secure during the delivery to prevent injury. In the winter please have a pathway clear of snow and ice.
Please inspect all items delivered to your home your signature on the delivery copy will verify your acknowledgement of receipt in good condition.
Free Delivery to selected store location & Customer pick Up:
Your purchase will be shipped free to the store location of your choice and available for pick up.
Customers picking up their purchase may do so once they have been notified by phone that their product is available. All items excluding floor models will be in their original factory cartons and some assembly may be required. Items not picked up within seven days from notification will begin to accrue storage charges at a rate of $25. Per piece per month. While we are pleased to assist you in loading your merchandise, it is your responsibility to ensure that your goods are properly loaded and secured. We cannot be responsible for damage after leaving the premises. Please no Sunday pick ups. Your signature on the delivery/pickup copy will verify your acknowledgement of receipt in good condition.